UC Exchange seamlessly and securely federates users on Google Apps environments with colleagues on Microsoft Lync 2010, OCS 2007 R2, OCS 2007 R1, & LCS 2005; IBM Sametime; Cisco Jabber XCP, Unified Presence Server (CUPS) and WebEx Messenger (formerly Cisco WebEx Connect); Google Apps, Jive OpenFire, Isode M-Link and eJabberd.
Moreover, UC Exchange federates Microsoft Lync and OCS platforms with Skype and Social Media networks such as Yammer, Chatter, and Twitter.
The UC Exchange Federation service provides a rich set of hi-fidelity federation capabilities across a wide range of unified communication (UC) platforms:
Voice & Video
Easily escalate a chat session with a federated colleague to an HD quality voice or a video call.
Presence and Enhanced Presence Support
Share not only standard presence states of either "Available", "Away", or "Busy" on Google Apps clients, but also custom status messages with federated colleagues.
Exchange instant messages with federated colleagues regardless of their UC platforms.
Full Multi-User Chat Support
Host and invite multiple federated users into multi-user chat sessions. Allow federated users to see all of the participants, including their presence status, and be aware of those who join or leave the session as if they are on the same platform.
Share files with federated colleagues by simply dragging and dropping them into a chat session. This feature is supported for federation between Microsoft OCS or Lync and Google Apps.
Automatically display customizable disclaimer messages at the beginning of a chat or a multi-user chat session to all chat participants, regardless of the participants UC platform (including platforms that do not usually support this type of feature).
Organizations typically use this feature to share legal, compliance and security advisories or to display disclaimers.
UC Exchange UC to Skype Federation allows end-users on Google to communicate seamlessly with their colleagues on Skype.
Skype contacts can be easily added to Google client contact lists exactly the same way as other federated contacts. Users can share presence and exchange instant messages with Skype contacts or vice versa - as if they were on the same platform.
Yahoo contacts can be easily added to Google client contact lists exactly the same way as other federated contacts. Users can share presence and exchange instant messages with Yahoo contacts or vice versa - as if they were on the same UC platform.
UC Exchange UC to Facebook Federation allows end-users on Google to communicate seamlessly with their friends on Facebook.
Facebook contacts can be easily added to Google client contact lists exactly the same way as other federated contacts. Users can share presence and exchange instant messages with Facebook contacts or vice versa.
Social Media Federation
UC Exchange UC-to-Social Media Federation allows users on Google to authenticate to their social media accounts on Twitter, Facebook, Yammer, or Salesforce Chatter directly from their UC client. By federating their UC platforms with social networks, organizations can allow employees to access social networks while still exercising control.
Google end-users can:
- Update their status
- Post messages to multiple social media feeds
- Send private messages to other users
- Participate in social group discussions and trending topics
- Search users
- Search groups
The UC Exchange policy enforcement feature gives organizations control over which users are allowed or denied access to different social media networks. For example, a financial services organization can enforce a policy that allows only non-regulated users (by SIP or XMPP address) to post to a Twitter account.
More importantly, this feature eliminates the need to maintain expensive social media compliance and archiving tools, thus results in substantial savings.
To join the UC Exchange, contact NextPlane today.