Overview

Skype has become an important communication tool for both consumers, and small to medium businesses and its popularity continues to grow. Recently, Microsoft retired Windows Live Messenger and migrated over 100 million users to Skype.

The UC Exchange service for UC to Skype Federation allows companies to communicate seamlessly with Skype users without installing a Skype client. Skype contacts can be easily added to UC client contact lists exactly the same way as other federated contacts. This compatibility ensures that organizations with UC platforms can maintain a single UC client for all business communications as they build their collaborative communities.

Key Features and Benefits

Presence & Chat
Microsoft Lync 2013, Lync 2010, and OCS 2007, Cisco Jabber, CUPS and WebEx Messenger, Isode M-link, eZuce OpenUC, Google Apps and IBM Sametime users can share presence and exchange instant messages with Skype contacts as if they were on the same UC platform.

Voice Calls
UC Exchange Skype Federation enables Lync 2013, Lync 2010 and OCS 2007 end users to make voice calls to Skype users directly from their UC clients.

To call a Skype user from a Lync or OCS client, a user can either, open a chat window with their Skype contact and select the Call option, or they can right-click on the Skype contact directly within their contact list and select the Call option. UC Exchange Skype Federation allows users to chat with IM during voice calls.